"I have made multiple attempts to return a dress that did not fit description/arrive as described and I have had nothing but problems the entire time. It took over a week to get a response and each email only offers a small discount or refund (15%) to keep the dress. When I said I want to return. It for a full refund, I was told they'd refund 85% but I'd have to pay to ship and have a 15% restocking fee, which doesn't reimburse even 50%. Absolutely ridiculous."