"I bought smart phone from pandawill on 29/10/2015 $110.00usd. My order number 100976668, they shipped on 31/10/2015, track no RF357974798SG, its arrived in my country Malaysia after 5 day. Items hold by customs for 10 days reason items unsealed. Then customs returned back to sender, till now I'm Waiting for new or refund my money back, I never get anything from pandawill, their said not responsible for items rejected by customs. I sent a lot of emails to customer care pandawill, their answers still waiting for parcel are was transit in Singapore now. I'm waiting for more than 6 month but didn't get anything. Their don't take responsibility for that and blame me my country. Pandawill really fraud and cheating me. I advise for those international customers/consumers don't deal with pandawill, don't take risks."