- STORE REVIEWS
- PRODUCT REVIEWS
2019-07-31
1/5
2 days wasted, WORST customer service EVER!
"Ive spend the last 2 days trying to order two SIMPLE window decals for my business.
-the wording on the website is confusing and unless you are a pro decal guy/gal, you may not pick out the right material and cut.
-this was the case for both of my logos. The first proof I caught the issues and did the live chat to ask questions on what to order to get the look i wanted. The guy was confusing and by the end, he told me i had to start the process all over with a brand new order. He could not just correct my order to what we talked about. Um ok...
-Ok, so day 2. I order again what I think is the right material and cut for my window decals. Get the proofs and again, its not what I'm wanting. Get on live chat again explaining in detail the look I want hoping the expert can just tell me what its called and how to correct it. But instead this guy Josh keeps sending me generic answers quoting what they emailed me the day before on the first order and how i can request new proofs by emailing some address. He even got an attitude when i told him he isn't answering my questions. Like i was taken back. He can see I'm confused and need expert help but that is the opposite of what he gave me. I'm done with wasting my time with this company."
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