"Place a significant order over $500.00 on 8/18/11. I actually ordered something from carolsdaughter.com about 3 days later and got that shipment before scrubshoppers. The majority delivered on August 30,2011. I had 2 items missing. The next partial shipment arrived 9/8/11. Today, 9/13/11. I called to find out where the last shirt was and was informed I had been refunded on 8/26/11 (I checked the bank and I had.) However, there was no notification I could find in my email that the top was unavailable or that I would be getting a refund. Now, I am going to have to pay shipping to return the matching scrub pants without being refunded for return shipping. Sloppy business."