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2022-04-19
1/5
Wrong item ordered in by mistake, confusing description on website.
"I ordered a 40 lb bucket of chlorbrite chlorine powder and realized it's the incorrect item. I called customer service e next morning to cancel that item and order the correct product. I was told item was shipped via FedEx and tgey would call FedEx to stop the delivery and have it returned. I get a call back saying they now cannot call FedEx for whatever reasons and I'm stuck with this product as it's non returnable. This is horrible customer service and no help at all. This was last time I'm going to buy from Leslies. Been their customer for over 20 years yet they don't appreciate loyalty."
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