- STORE REVIEWS
- PRODUCT REVIEWS
2012-06-12
2/5
"I have ordered a couple times from HauteLook and the first two times went great. After those though it started going downhill. A sale went on ELF mineral makeup but when I recieved it the packaging was demolished! I thought maybe it was the post office's fault and it was only 16.00 (which included shipping) so I wasn't that upset. The next order though was disgusting! I purchased a BUILT NY iPad case and after waiting almost an entire month to receive the case when I opened the box up the packaging was covered in something brown and sticky! I think someone must have been having lunch while packing up my order because it looked like soda had been spilt all over everything! Even the packaging slip enclosed was covered in the mess. When I tried to contact HauteLook no one seems to have the time to respond to emails or phone calls. Since no returns were accepted on the item and I cannot get customer service to bother answering any questions I guess I'm stuck with this. So basically it is too disgusting for me to touch, because I can't be sure of what exactly is all over it, so its dumpster bound. What a waste of money!"
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