- STORE REVIEWS
- PRODUCT REVIEWS
2008-04-28
1/5
"By all means STAY AWAY from http://shopping.redorbit.com/home.php. The site looks legitimate and is well maintained but as soon as you purchase something with a credit card, they’ve got you. On March 11, 2008 I purchased a new Sony PS3. The next day I received an email saying that it wasn’t available from the distributor, would I like to cancel? I emailed back confirming I wanted to cancel. This was acknowledged and I was told that my credit card would be credited $537 within the next few days.
When I received my statement on April 9th, the charge was still on with no credit. Over the next two days I emailed and called (only phone message was available, no person) at least 3 time each. Finally, I received an email on April 14th, containing the following text from Joel. “I have sent an urgent request to our finance department to take care of this issue. If you do not see a charge back on your card within the next several days please contact me and I will make another request.” It is now April 23rd and no credit has been issued. I finally called my credit card company to let them handle it.
STAY AWAY FROM RedOrbit."
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