"The customer service Sucks. For someone to purchase a good quality product you would think the customer service would have great service.
They lie to their consumer. They sent a label to send back a defective item and said it would be 2 days. Here it is 3 days and they have not sent the replacement. I contacted BOSE to find out that the item is out of stock and would not be available to ship until 4/17/14 which is 2 weeks from the date I sent it back to Bose."