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2011-01-18
1/5
"I ordered a refill of a hormone, but noticed they had the exact same hormone in a better container from another brand. So, I ordered that and clearly marked the order as a refill order. After a couple weeks, I grew concerned that I did nto get an email that it shipped. So I called them and they told me it was not the same exact product even thought the active ingredient was the same. So, I asked him just to change the order back to the original brand and he told me it was too close to the prescription expiration date and therefore could not be refilled. But, after sending 3 emails and 2 weeks going by, my credit card still has the over $1000 charge on it. Oh, and don't get the Canada Care plan. I did and even though I spent over $3000 in that year, I got no discount at all. Not a penny. They told me because my prescription was special order, which is 100% BS as I can get it at my local pharmacy in the US without any special order process. So, I don't have the last refills on my hormone (I can't get another script for them because they were to aid my recovery from a crash) and I can't get Canada Pharmacy to credit my credit card for the cancelled order. Don't order with these people. There are others that have a better track record."

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