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2023-10-06
1/5
Misleading subscription
"Misleading! Read $5 one-time fee for trial, & then charged $46 in subscription cost at same time, I canceled within same time frame because I was waiting too long for an expert after I canceled I receive responses but they will not refund. Oh the responses were the same as what's offered online " google""
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JA-Support from JustAnswer.com has responded
Posted Oct-06-2023We apologize for any inconvenience caused, and we're ready to make amends. To start the process, please contact me through the provided contact information, and we'll arrange a refund for you.
Best regards,
Meg at JustAnswer Customer Care
MegMK@justanswer.com or call 1-800-808-0645 ext. 55