"I had the same problem some of you are mentioning. My order was delayed and I made several attempts to get in touch with the company through e-mail. No reply. I did get a phone number but, it was disconnected. I finaly left a message on Facebook after liking vistawholesale.com. A person was there and answered my questions right away and my product were shipped staiaght out. They even gave me free shipping on the order. Food for thought if you are on facebook and trying to still get ordering issues thaken care of. Hope this helps many of you out there!"