- STORE REVIEWS
- PRODUCT REVIEWS
Updated on: 2023-01-10
1/5
Scammers
"I placed an order on 12/29/2022 and paid next day shipping as I had an event on Jan 4th. The order supposed to be shipped on 12/30 but on 1/2 was still under production. The support team couldn't care less about my need. Everything they said was that I can request a shipping refund once it arrives. I keep telling them that the latest I could get them was for Jan 3rd but getting the cards after that date makes no sense to me. They ended shipping the cards by ground and the cards arrived by Jan 6th, 7 days late. When I contacted them to get my refund they only offered me $ 7 store credit (that is way less than I paid for next day shipping) and not even to my card. I placed 2 complains, one by email and another by chat and they couldn't care less. No interest on doing any refund. I'm not asking for free money just the difference on what I paid and what they really provided me. Outside this the cards quality is terrible.... I requested rounded borders and looks they were done by hand. This is one of the worst experiences I had with an online company. Terrible service, worst support I have ever experienced and nothing but inept people trying to keep stealing from me. Stay away from them...they are completely scammers."
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