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preloader
2024-01-26
1/5
Waste of Time
"Ordered one of their build kits. Right away the QR code to the manual didn't work so I had to go find a guide that would actually tell me how to put the thing together. I've never built a computer before so this turned out to be incredibly aggravating, and the instructions corsair did actually provide were vague and unhelpful. Then when I finally did manage to put the pc together it turns out one of the parts was broken, so it didn't even work. And apparently the only way you can even get help through corsair is through email, where they take their sweet effing time to get back to you on anything. (They have a phone line but it turns out that's only for people with prebuilt systems so that's convenient). At this point I wasn't going to waste my time trying to figure which part didn't work, so I requested to return the whole thing, at which point corsair took two days to "approve" my request to return their subpar product. Don't waste your time with this company."

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