- STORE REVIEWS
- PRODUCT REVIEWS
2011-07-02
1/5
"The absolute worse company to do business with. It feels like this company is 1 moron working out of his parents basement.
I placed my order on 5/8/11 before I read the reviews. Bad mistake! on 6/8/11 I sent pcplanetsystems an email asking about status of my order. They responded on 6/9/11 stating that my order would be shipped by the middle of the next week.
Guess what it is now july 2 and still no motherboard and they haven't responded to my latest emails.
Avoid this joke of a company at all costs
well what do you know! They will not respond to a email, but jump quickly at a review. So lets review their reponse. They say I don't understand the time frame in their ad, the ad says 5-8 days until they receive and then ship, I waited almost 2 months until I complained. And then they say they refunded and canceled the order. Well just this morning the order on their website was still active and my credit card was still charged. This company is just a complete waste of time and oxygen
Wow! Boo Hoo I have been banned from a paying for, but not getting what I order, from a fraud of a company. That is going to really make me feel bad. Oh wait, I am over it already. You guys are really pathetic!
Since PC Planet seldom responds to emails, I have never received any notice that my order was canceled. When I go to their website it still lists my order as approved. I called my credit card company and they have no records of any refund. I think it is time to take this complaint to a higher level."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Least Favorite Stores
97 reviews
