- STORE REVIEWS
- PRODUCT REVIEWS
2013-01-28
5/5
"Placed a late day overnight order, the phone arrived right on time! Thank you, its appreciated"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2012-04-27
5/5
"I had a problem with an order with Sonic, after a slightly frustrating experience they reached out to me to make it right.
I am very happy with the final outcome, and thanks is due to the support person who put up with me."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2006-05-15
1/5
"We contacted hyperlink to engineer a complete cable and antenna system for use with a pair of linksys bridges.
The pigtail adapters that they sent us were incorrect.
When we called in to get this fixed they informed us that they would not replace or return the pieces.
I ended up having to do a chargeback through Amex on the pieces that were not right and order them from another vendor.
Beware of hypertech they do not stand behind thier sales."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Favorite Stores
192 reviews
2050 reviews
Least Favorite Stores
3 reviews
