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preloader
5/5
"I'm extremely pleased with my purchase! I purchased a 1GB RAM chip for my PowerBook G4 on the 27th. I opted to pay the extra $11 (although my purchase qualified for free shipping via ground) to get it via 2nd day air. Well, it's 2pm on the 29th and my RAM is already installed and I'm writing this survey. Awesome transaction, I'm the happiest boy in the world."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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