- STORE REVIEWS
- PRODUCT REVIEWS
2017-08-10
1/5
Poor Quality and Bad return Policy
"I purchased a large Prong Set Eternity Band 14k white gold for $995.00 (got a 15% discount total with tax was 867.75. I really wanted to like this ring, but when I received it the gold was very cheap and when you dropped the ring on the glass it sounded like tin. Aside from that the stones were supposed to be 3.3 carats which equated to 1/4 carats each stone, they looked smaller than that and inconsistent sized stones. I just could not keep it for that amount of money so I returned it. I followed all the required return steps, but read the fine print. Although when you purchase a ring if larger than a size 8 they consider that to be a special purchase and charge you more. My ring was a size 8 so no special charge to purchase, but in the fine print you will only get a full refund on rings size 6 and 7 but not an 8 or larger ??? They charged me a 20% restocking fee of $191.15 so they only refunded $676.60 They should be run out of business!! In the end, the ring quality was so poor I was glad to get that amount back. FRAUDULENT BUSINESS STAY AWAY"
