ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2007-08-18
1/5
""Skrazyman" at Homeannex.com emailed me that the manufacturer would not process my order without my phone number. Not only was my phone number required by the order page, Homeannex.com accurately displayed my phone number on my account page. Homeannex.com deliberately sent an incomplete order to manufacturer, perhaps as a stalling tactic. I followed their cancellation policy posted on their website to cancel my order using their website contact page. Homeannex.com promptly responded be committing identity fraud. Homeannex.com email confirming receipt of my cancellation was doctored using *my* email address in both the "From:" and "Return-Path:" fields. When printed, this gives the illusion that I sent the email to myself. Only when the email is viewed as "message source" is the legitimate sender identified: "Received: from email.homeannex.com ([67.102.45.74])"."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader
2007-08-18
1/5
"After receiving my PayPal payment, Underbid.com informed me that they redirected my order to Homeannex.com, who never delivered merchandise. Shortly after Underbid.com redirected my order, my Underbid.com account login resulted in "We're sorry; incorrect id", even using automated link emailed by Underbid.com"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
1
Helpful
Cool
Delete Review
Share