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2021-12-15
1/5
Aweful!
"I have never been so disappointed and disgusted with any company in my 62 years of life! First the jewery isn't represented well on the website. Ordered size 10 ring and may have been a size 5. 2nd one of the pieces was on back order and I emailed to have that part of order cancelled. They didn't do it and even on the 2nd try they said it had shipped already, which was not true. Now i have to pay shipping back to get my refund. Third, the customer service was appealing. The woman that was suppose to be helping me, had to put me on hold atleast 6 times to be able to get an answer when i had a question. She was absolutely NO help at all and that after 27 minutes on the phone which should have been resolved in 5 minutes."
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