"DO NOT SHOP HERE! This place does not have customer service! They do not pick up the phone and do not answer email. Very disappointed! I ordered a Citizen watch from them, the product was as described and delivery was fast, but the size of the watch was a bit big for my wrist. I contacted them via email twice to request return merchandise authorization (RMA) number but it looks like those emails went nowhere. As I said they do not pick up phone."