- STORE REVIEWS
- PRODUCT REVIEWS
2020-12-31
1/5
Dissatisfied
"My experience with your company was horrendous at best! The female supervisor was argumentative and unprofessional in pur interactions. Today,especially! She made false claims that she was being harassed by me for calling to check on an item I purchased that her company had the responsibility to deliver. My order was placed in October and has yet to be delivered. When inquiring on the status, I was given the answer of the item being shipped from France on a boat. Needless to say, this is now December and the item is not here. I was told by her to call Rowenta and find out why my item had not been shipped. I was so upset with her behavior that discontinued our conversation only to have her call me back and threaten to cancel my order without my consent or agreement. Thank you for allowing me to write this and I look forward to your response."
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