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preloader
2007-04-06
1/5
"Beware of their policies. I placed an order and then called to cancel it. The CSR gave me some BS about a 5-10 minute window they had to cancel orders. She said she is waiting for the order to fall within a window, whatever @#%@^ that means, and she tried it 6 times but now cannot cancel it. ............ Total BS @#$%*(^^%"

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preloader
2005-06-09
1/5
"I had ordered a Canon - A400/IP3000KIT 3.2 MegaPixel Digital Camera and PIXMA Photo Printer Kit. The order went thro' and I got a e-mail confirming the order and saying that I will soon receive a shipping confirmation mail. Since then, it's been nearly two weeks and quite a few calls to the CSR. Today I get a e-mail stating that they couldn't fulfill my offer and so cancelled it. If they didn't have it in stock, they shouldn't have accepted it in the first place. I really needed the camera to present it to someone. If they had informed me earlier of the camera being out of Stock, I would have gone for other deals. Crappy CSRs too. Not polite the least bit."

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Is easy to do business with
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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
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