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2/5
"Great price. They then sent an email "We are attempting to contact you regarding your order. Please call us at 1-***-***-****" After three days of calling and leaving a message plus emailing all the address on their web site they finally called me back. They needed the verification code on my credit card (did ask for it on the web site order page?) And they tried to sell me some more stuff for the camera. This is a marketing trick!!! Even with their great prices I will take my business somewhere else."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
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Web site reliability
Web site being easy to use
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