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2022-02-10
1/5
Absolute Trash
"First off, they charge WAY over value for their stones. I could easily match any stone they have on their site with the same GIA ratings for cheaper at another vendor, give it a try you'll find it's ridiculously easy to beat their pricing.
So today I tried to get some sterling silver pieces as a gift for my wife.
Only once I placed an order did it tell me that my credit card didn't work, my Blue Nile credit card that is.
I know I have a $0.00 balance so I called the bank and apparently Blue Nile reported fraud for absolutely no reason and had my account closed last year. Even the fraud rep on the phone was completely confused as to what they were doing and why.
Blue Nile customer service was very rude when I tried to inquire why and basically said I'll have to re apply for a new card. I certainly won't re apply and let them put a hard inquiry on my credit to fix their mistake!
Their prices are too high, customer service is rude and they don't keep their word on anything.
You would literally be better off buying from some Etsy page in a foreign country than trying to work with this horrendous organization, even a random individual on Ebay will be a better option."
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