"I would rate this company as poor to "never shop here again"
I ordered memory, Dual channel DDR 400 PC3200 for my brand new Athlon 3200+ nForce2 Chipset. It craps out on me, as this is a mission critical server that runs my whole business, and web server they demand that I take the memory out, sent it to them, but wonlt send replacement first, I realize no cross-shipping, but they wouldn't even allow me to buy a new set, overnight it then RMA my old stuff, because they said I would incur a 75 dollar Restocking fee. Didn't make a lick of difference if the memory was bad OR good. I sent the memory out week before X-Mas...it is now the 27th, they haven't contacted me for two weeks, and My business webserver is running at a power loss for over two weeks. God knows how much revenue I have lost because of this companies inability to work with me, and to further make me mad, they tell me that it may take 15 days to get my replacement shipped and a week to get to me. This company does NOT care if you have things to do with your computer, they got my money, they reply to my e-mails once every 3 days, I type a book size message explaining the need to expedite...they type simple sentences consisting of 5 words or less. I REFUSE to buy from them...take your chance...They are a good company IF your product works...and you do NOT need to RMA anything!!! I recommend Running away from this company, god knows how many times this has happened to people, I even asked to have the owner of the company call me...they refused saying he couldn't speak english."
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