- STORE REVIEWS
- PRODUCT REVIEWS
2004-06-05
1/5
"I ordered an item that was "in stock" and was to be shipped the next day. After A week, the item was still not shipped, and when I inquired, I got all sorts of excuses.I had sent 3 follow-up e-mails, NONE OF WHICH were ever answered.On Thursday, 5/27, I informed by e-mail that I wished the order CANCELLED . I have received no reply, and the order still states it is being shipped.The charge is STILL on my credit card. I tried to call them by phone, BUT THERE IS NO PHONE NUMBER listed for this Company ! I assure you that I will NEVER order from them again !"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall customer service
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
