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2013-09-18
5/5
"Have ordered several items over the last few years at Solid Signal including Directv DVRs & receivers. Also antennas, custom made RG6 cable with excellent connectors and never a quality issue. Superb customer service with questions answered in a timely manner. Feel confident ordering from them, friendly folks who strive to do their jobs right and satisfy you the customer."
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
2003-05-19
1/5
"One word: Untrustworthy!! Charged credit card before shipping and never had product!!! Took several calls to reach and never answered any emails. Don't waste your time and money!!!"
Detailed Ratings
Overall quality of the company
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2003-02-13
1/5
"Pricewatch info is very misleading, Pioneer DVR-105 is listed as DVR-A05. They are rude, rude. Do not question or confront them. And they sometimes offer free ship, but you have to ask, and then say no. Don't waste your time or money."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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