"Ordered a Sony KV-34HS420 HD WEGA tv, for shipment to California. They said the tv was in stock, and promised they could deliver the tv within 10 business days of the order, in order to arrive before I had to complete my move overseas. Charged the card on Feb 3, and on Feb 9 said the order would take an additional 7-10 days to "process." This was in addition to the 10 business days that it would take to arrive in California. Customer service ignored my repeated emails, and simply said the same things -- wait wait wait. Should have known that things weren't right when they added "insurance" which made their shipping costs higher than anyone else's. I later found out that didn't tell me about a $100 rebate offered by Sony on this TV. Although I saw favorable reviews from "streetprices.com" for this company, both resellerratings and bizrate both give this company TERRIBLE ratings, for problems just like mine. Ultimately cancelled the order. Strongly advise you to stay away. This company is crooked, and for $50 bucks extra, you can go with a reliable company like bhphoto (who did tell me about the rebate, making the tv's total cost ultimatly $50 LESS than it was with shifty Big on Digital." UPDATE: I have filed the dispute with my credit card company, and am filing a complaint with the New York Consumer Protection board -- here's the link to file your own complaint, which you should do if these guys screw you too: http://www.nysconsumer.gov/page3.html"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent