- STORE REVIEWS
- PRODUCT REVIEWS
2003-04-22
1/5
"Very disappointed in this seller. Called in to check stock and verbally confirm if they could ship overnight. Lady was not interested in helping me and said "use the web". Pressed on, and she said yes they have it in stock and could ship it same day. When I tried to order, she said "use the web". Next day I find out they did not ship it, even though it is in stock. So, they lost a $400 order, but I'm really in a jam now for trusting these guys."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
