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STORE REVIEWS
PRODUCT REVIEWS

2005-08-20

4/5

"my computer was recieved, and it truely is a beautiful thing to behold. everything was proffessionally packed and squared away inside the case. Monarch included all extras from the retail boxes the parts came in. i've had it for a few days now and am very satisfied with the product. i probably won't be ordering a new computer any time soon unless i win the lottery or something. but i would recommend any one to buy from Monarch if you are ordering a new system. the selection is great, and the work is proffesional."

Detailed Ratings

Overall quality of the company

Pricing of products and services

Value the company offers

Is trustworthy

Is committed to quality products and services

Is consumer focused

Is easy to do business with

Likelihood of customers making future purchases

Likelihood of customer recommendations

Variety of brands and products offered

Overall quality of ordering process

Ease of checking order status

Ease of ordering online

Overall product shipping and delivery process

Ease of checking delivery status

Being updated on the exact date the delivery was sent

Delivering products on-time

Delivering products damage free

Overall customer service

Customer service being easy to reach

Customer service being knowledgeable

Customer service making decisions on their own

Customer service resolving problems

Customer service being trustworthy

Overall web site

Speed of web site

Web site being easy to use

Web site reliability

Merchant Member

B&H Photo-Video

2004-11-16

5/5

"Ecellent service, even when i made a mistake on my order. Prices very competitive. Good customer service; would buy from again."