"I purchased a pre lit tree after the 2021 holiday season , when I put it up this year-2022 I find out the lights do not flash. I called customer service and was told they do not have anything taller than 9’ that flashes, my tree is a 10’. When I emailed them i was told there is only a 30 return window!!!! I paid $1200. for a tree that the lights do not flash. I was not told they don’t flash when I purchased it. Not happy at all with Balsam Hill customer service!!"