"Service and products are excellent. Website is one of the best online as far as buying online jewellery is concerned. Really appreciate the videos which allow you to see how necklaces and earrings actually look like on a person as it's easy to forget how small some pieces can be. Only complaint is the shipping cost for Canadian customers. It looks like many (not sure if all) are shipped from Canada yet we're charged two shipping costs. Still very satisfied with my jewllery box overall."