"they sell gray market without any discussion or notice that they will ship other then factory supported merchandise. When a problem arises they are slow to respond and even worse impossible to get a phone to answer. I have found them to be less then honest and hard to determine what is being done with the camera body they are supposed to be fixing or replacing. I purchased a Nikon from them and Nikon clearly will not support or fix their gray market equipment and now can not find what has happened to my camera. Hard to trust them in the future."