- STORE REVIEWS
- PRODUCT REVIEWS
2003-03-17
1/5
"same as
01/26/03 4:51 PM and I quote:
"As was the case with someone else who posted earlier, I ordered an OEM ATI Radeon 9700 Pro from FTIcomputer.com. I thought I was ordering a card clocked at standard speed (325/310). What I got was something clocked at around 297/267. That wasn't what I wanted, of course."
Yes, it had Infineon 3.3 or 3.6ns mem modules that doesn't allow speed of 325...
only that I confronted them and required a full refund including s/h. They agreed to do that. They got the card on 02/24/03, promised to issue a refund by the end of the Feb. Come 03/10/03 there was no refund so I called them and they refunded me on 03/14/03 WITHOUT s/h. I called them back and they stated it was properly clocked! I disputed the diff with my CC company and filed BBB complained."
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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall technical support
Being easy to reach
Resolving problems
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Making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
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2002-07-09
5/5
"Great price, very low shipping cost and for those phony comments: they ship only fedex 3days, no UPS, no other options. At least this is what they told me as I was willing to pay more for faster shipment. Anyway, great value, totally positive expirience.
follow-up: Ordered a motherboard with CPU in the afternoon. Their policy is to ship items the next day it's been ordered. Next day called them and found that CPU was backordered and they told me that they would ship m/b if I wanted to and that there was a distant possibility of getting a supply for them later that day. I called later that day and found out that they've got CPU and shipped whole order. So in fact they managed to ship it on time. Moreover, according to FedEx I'll have my order tomorrow, 2.5 days after the actual order. If only other resellers were so customer's oriented, friendly and thrustworthy!!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
2002-07-09
5/5
"Placed an order for 2x512 Corsair DDR333 CAS2 memory modules. Pricewatch had it as $131 per item + free delivery. On their site it was $181 for each + $10 for delivery. I mentioned pricewatch as required and had been given pricewatch's deal at no time, prompt and without any hasle. Moreover, I've order things on this day from unitedmicro, z-buy, fticomputers, enpc and a2zcomp companies. Of all these companies only z-buy has arrived earlier with their 3-days FedEx. Not to mention that I had to pay shipping cost in all these cases. Bottom line: top-notch service, prompt and quick response, great prices. I'm very pleased especially after reading all these negative reports below. I've had a totally positive expirience and if I find another sweet deal on pricewatch I'll do business with them without any hesistation."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2002-07-06
2/5
"7/3/02 7:33 PM
I have a mixed expirience with this company. I've ordered Logitech Optical Freedom Wireless mice/motherboard combo and as a separate order the POWMAX power supply. POWMAX was shipped the next day prompty and quickly but Logi combo suddenly showed as a backorder on the 3rd day of processing. However on their front page and even right on the same "Order status" page on the right frame they are still advertising this bundle with "Buy now" button! Their representative was unable to tell me something reasonable about it.. She mumbled about "it will probably be available in a couple of days". Gee, this is a "Backordered" button, not a "Buy now"!. Another catch was their shipping. At pricewatch they show their price as $5-$10 and ask to mention it. I've selected the cheapest method (UPS ground) and I did mention pricewatch' ad... I've been charged $7.5 "'cause you're in California and we're in New York". Nice catch. It is highly unlikely I'd do any business with them again"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
2002-07-03
2/5
"I have a mixed expirience with this company. I've ordered Logitech Optical Freedom Wireless mice/motherboard combo and as a separate order the POWMAX power supply. POWMAX was shipped the next day prompty and quickly but Logi combo suddenly showed as a backorder on the 3rd day of processing. However on their front page and even right on the same "Order status" page on the right frame they are still advertising this bundle with "Buy now" button! Their representative was unable to tell me something reasonable about it.. She mumbled about "it will probably be available in a couple of days". Gee, this is a "Backordered" button, not a "Buy now"!. Another catch was their shipping. At pricewatch they show their price as $5-$10 and ask to mention it. I've selected the cheapest method (UPS ground) and I did mention pricewatch' ad... I've been charged $7.5 "'cause you're in California and we're in New York". Nice catch. It is highly unlikely I'd do any business with them again..."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
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