- STORE REVIEWS
- PRODUCT REVIEWS
2003-12-11
5/5
"These guys were great. They answered all of my questions, accomidated me when my bank was declining my card because they thought it was fraudulent activity, and responded in most cases to emails within an hour or two. I was worried about it's arrival date due to Credit Card problems, and they were very helpful in getting it to me a day early.
The PC is beautiful. It was obviously assembeled with care, and I got everything that I expected to get. No OEM parts, everything clearly labeled and organized nicely.
Best PC Shoping experience ever!
Definately a customer for life.
Carl"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
