- STORE REVIEWS
- PRODUCT REVIEWS
2004-05-20
1/5
"Placed order for webcam. Received a phone message asking me to call them back. I called back, their office was closed, so I left a message. They did not call the next day, so I called - again the office was closed - I left a 2nd message. Never got a reply. A few days later I checked order status and they had cancelled my order. I emailed them to complain and they said I never called them back. I told them I did call back twice. They never replied and never reinstated my order. STAY AWAY from this company!"
Detailed Ratings
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Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
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Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
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Customer service making decisions on their own
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Merchant Member
2004-05-20
5/5
"Purchased a Nikon digital camera. Super fast shipping, best price, all around good deal. Great company to do business with."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
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