"In 2006 when Canon introduced the iPF 5000 large format printer I began to research not only the unit itself, but also where to purchase it from. My research indicated that the iPF 5000 while producing excellent results was far from the easiest printer to set up and use. This required finding a dealer who excelled not only in price and delivery, but in post sales support as the inevitable problems arose.
I spoke with many dealers but found myself returning to ColorHQ for the in-depth answers I needed before the purchase.
I purchased the printer from ColorHQ, it arrived on time and yes set up was a bear, but Color HG was there to ease the chore and made working with the iPF 5000 relatively easy.
Since then I have purchased another iPF 5000, and a iPF 5100 (a much nicer printer than the 5000) from ColorHQ with the same excellent pre and post purchase service. I also have Brian at ColorHQ do my paper profiles and they are uniformly excellent.
As president of the 200+member Princeton NJ Photography Club I'm frequently asked about equipment purchases. When it comes to printers I recommend ColorHQ. Club members have purchased 2 iPF 5000's and 2 iPF 5100's based on my recommendations and have been just as satisfied as I am dealing with ColorHQ"
"I've dealt with B&H for longer then I can remember. Service is prompt,any problems (few and far between)are handled promptly and with courtesy. They may not advertise the lowest prices, but they deliver on what they advertise, which is more then be said about some of their competitors."
"Ordered Canon 4000 scanner on !0/9/02, It arrived the next day,and had been packed in an oversized carton filled with popits,which was a good thing since UPS had managed to damage it,but the factory packed scanner inside was untouched, Excellent service."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time