"The absolute worse experience I have EVER had ordering a big ticket item online.
The "LIVE HELP" is bogus! I soent an hour trying to get someone to confirm my order and got disconnected 3 times.
I tried for several hours to connect with a human via phone..to no avail. Was on hold on and off all day and just got put on hold to their parent company.
I tried several emails to confirm they actually finally cancelled my order and have not gotten a answer in 24 hours.
I have never been treated in such a negative manner by any other camera store.
Would highly recommend staying away from this company AND Ritz Camera. (this compay is affiliated with Ritz)."