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2022-10-07
1/5
Horrible customer service. Buyer beware.
"This is one of the most unprofessional companies I have ordered from. I placed an order on 9/3. I never heard anything back so requested a refund 5 days later, I didn’t receive a response so tried again. Two days later they do not acknowledge my request for refund and instead give me 2 options: 1). Wait for product on back order (they’re website did not say the product was in back order or not available. To this day over a month later it is still not available) or 2) accept another product which does not even treat or cover the same issue.
Unbelievable. I have tried through alternate means to return the alternate product and they refuse. They lie saying they did not say they would refund me. Over a month later still no refund or allowing me to return alternate product. This company is so unprofessional. Be wary. I would absolutely not do business with them again. Buyer beware!!!"
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