"I'm a reseller who has purchased from EE for over three years places orders totaling several thousands of dollars. Due to continued degrading service I am finally pulling the plug on these guys and taking my business elsewhere.
I've had to pay shipping multiple times per order due to split shipments on pre-orders. These are orders that were supposed to be a single shipment and multiplies the shipping cost which kills profit for those orders.
Ridiculous wait times on pre-orders. Have to wait months while other resellers already have the same items for sale.
Poor, incomplete, and/or inaccurate product information on website.
Fee charges plus canceled orders if there is any issue with payment. Something that could easily be avoided by a simple phone call but they cannot be bothered with that."