"web site easy to use, good prices, order arived timely
after a week of use the computer stared crashing at random times. Memory tested OK, cpu temps are OK, not sure what the problem is, most likely just a bad mainboard. 90 Warrentee, no problem right? Well, Monarch's support is very sluggish, it's been days and no responce at all. From reading their support forum I'm not the only one with this issue with them."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent