- STORE REVIEWS
- PRODUCT REVIEWS
2003-07-11
4/5
"The prices were fair and shipping was fairly quick. My complaint is that I ordered a ATI Radeon 9600 Pro video card thinking it was made by ATI because they showed an ATI box on the item page along a direct product link to the ATI website, but instead i received a Sapphire Radeon 9600 Pro Atlantis which was deceptive because there is NO indication on the website or the invoice about it being a Sapphire card. I also had to email them for a tracking number, but they responded promptly. I decided to keep the Sapphire card since it is essentially the same card as the ATI Radeon 9600 pro."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
