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2017-02-08
1/5
Use Amazon instead - or you'll be sorry.
"Ordered plain wedding bands on 12-20. Blue Nile (BN) promised delivery on 1-11. 20 days! But since I was in no hurry, I waited. No show on 1-11. Called them. What a surprise, the box was right in front of her going out that day. Ok, I am a patient man. Two days later the wedding bands (plain old traditional bands, no diamonds, no pattern) showed up. Alas the womans rings would not work for us. So, they claim a 30-day return policy.
I began the RMA process. Sent one of the rings back at my expense. The whole process to get a credit on my VISA took 22 more days.
Horrible communication. Just a "Don't give a crap" (IMHO) company.
I will use Amazon next time and every time after this. Prices were the same but I thought BN must be a good company and they SHOULD have better quality control and customer service than some of the AMAZON vendors.
I would have save a little money but a lot of time and stress had I ordered from Amazon in the first place. They had the identical rings!
Live. Learn. Remember."
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