- STORE REVIEWS
- PRODUCT REVIEWS
2008-05-05
5/5
"Ok, first things first. I have been buying musical equipment for nearly 25 years. So I am no rookie. My experience with Kraft Music was probably the best experience I have had with any music store. And by far the best with any catalog or online store. I purchased a Yamaha DTXPress IV which is an electronic drum kit. I researched the web and ended up at the normal places Like Sam Ash, Guitar Center etc. The Kit was a little pricy at these places. So, I Googled one more time and found Kraft Music. Let me save you a Google Search. Kraft Music has a no-frills web site that is easy to use and to the point. I design web sites for a living so I can also appreciate that. I found the Yamaha DTXPress IV there, which I expected. What I didn't expect was the way that Kraft Music handled the whole purchase process. They offer great packages deals (no one else had package deals). They offered the kit with the bass pedal (not included elsewhere), high-hat pedal, a Yamaha surround sound amp and head phones (also not included elsewhere). All of this was included! And it was about 100 to 200 dollars cheaper than the big guys. Ok, no brainer. I rolled the dice and placed the order. Get this. The order arrived on time and with (drum roll) nothing missing or broken. Just awesome. I'd have to be crazy to shop anywhere else for my music purchases and so would anyone else. It dosn't end there either. About two days after my order had shipped, Kraft's customer service sent me an email and asked if everything was OK with my order. Man, Kraft Music even practices the lost art of Customer Service. I am loving my new drums and my new music store, Kraft Music."
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