- STORE REVIEWS
- PRODUCT REVIEWS
2005-10-25
2/5
"I ordered what was adverstised to be a "refurbished" HP-9100C Digital Sender.
The merchandise which was shipped was indeed a HP-9100C, but I have doubts as to it being refubrished, or at least it certainly didn't appear to be refurbished by HP, judging by the fact that: (1) it was shipped without a HP box; (2) it was shipped without HP manuals or any other type of documentation; (3) the included software consisted of two burnt CDs; and (4) the unit when powered up retained the Admin password of apparently the previous owner.
On the good side the unit appears to be fully functional, and a few minutes with Google and HP.com yielded the necessary information to remove the old Admin password and to reconfigure the unit so that I could use it. Further, during shipping, the locking screw was correctly set to the lock position to minimize the chance of damage to the unit. Cosmetically, the unit appears to be in good shape, except for the locking screw itself, which is on a normally non-visible portion of the unit. In summary, the unit appears to be a used HP-9100C in good condition, and the price was good.
The unit apparently shipped 1 day later than I had expected based on their web site statements, and also shipped from TX while they are apparently based in CA."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
