- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2024-10-08
1/5
Terrible Service
"Purchased AED mgmt. No comms about how to set it up. Emailed several times."
Merchant Member
2020-01-16
2/5
Sent wrong item
"The wrong item was sent. It takes forever to get someone on the phone. The people i finally talked to had no idea what was going on. Then my refund was held until the FFL sent the gun back - which is not right since I refused acceptance. In other words, I never actually bought or took possession of the product. Ultimately found my item cheaper at a local store. Buds used to be great and the cheapest....just doesn’t appear to be the case anymore."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
BudsCS from Bud's Gun Shop has responded
Posted Feb-26-2020This customer did just that and contacted Bud's to let us know! We were able to get in touch with the FFL dealer, who then requested that we have UPS come to his location to pick this up. We had UPS pick this up and this was delivered back to us in less than a week and customer was refunded on the same day this return was received.
If anyone has any other questions or concerns, please feel free to reach out to us. We can be reached Monday - Friday from 9am - 9pm EST via our LiveChat option.