- STORE REVIEWS
- PRODUCT REVIEWS
2020-05-06
1/5
Poor Customer Service
"The customer service is AWFUL!! Today I receive items I was deceived on bo/go I guess had to be 50. My items were 49.99. It would not apply! Now today I get a heartfelt letter from Julie Brand Manager. "We know times are different right now and while we’re still facing some uncertainty, our commitment to our invaluable customers hasn’t changed. We’re dedicated to bringing you fashionable styles you love with the service you appreciate. Because taking some “me-time” is important, we wanted to make it easy for you to treat yourself to something special. We’re giving you this exclusive offer of 50% off your order*—including clearance. I received my items today. I gave them a second chance and asked them to apply the coupon the "may50" to my account. And I would keep the items. "oh I am sorry we can't do that". So you want me to return the items and I could rebuy them and get them half off". Yep thats what he said!! WHAT POOR CUSTOMER SERVICE!!!!!!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Merchant Member
2019-10-12
5/5
Too good to be true?!~~!
"Just ordered...they sound too good to be true!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
