"Here is how my order looks so far
IdeaPad Y480 Laptop - 2093B7U
ORDERED and CONFIRMED 11/25/2012
Estimated Ship Date 11/29/2012
UPDATE (11/29/2012 - 9:14pm)
Estimated ship date - 12/03/2012
Estimated delivery date - 12/10/2012
UPDATE (12/03/2012 - 9:12pm)
Estimated ship date - 12/06/2012
Estimated delivery date - 12/13/2012
UPDATE (12/06/2012 - 9:11pm)
Estimated ship date - 12/10/2012
Estimated delivery date - 12/17/2012
Status: Order Received
(Steps are Order Processed - Order Received - Released to Manufacturer - In Production - Shipped)
My status has been Order Received since Nov 29
Reliable? No
Does calling for help or assistance do anything? No
I ordered this laptop after my previous one got stolen and everything looked promising, price and shipping date but this is ridiculous
The only pro I can say for Lenovo is good specs for the price but I've never experienced worse customer service in my life"