- STORE REVIEWS
- PRODUCT REVIEWS
2002-04-02
5/5
"Came across KickAss Gear while I was cleaning/updating my favorite shopping list w/ resellerratings.com, I think I should add some comments. BTW, the sales date was 2/17/1999 but they wouldn't let me put anything earlier than 2001.
I bought the Celeron300A OC 450 kit from them (Dr. John) and had it working for a long time until instability arised after almost a year of use. I wrote an e-mail to Dr. John concerning this matter and he responded with a very timely manner and agree to take the cpu back and would replace it if it was indeed bad. After sending the CPU back and he dropped me an e-mail stating that the cpu was indeed not capable of running at 450 anymore so he sent me another one. The CPU arrived a few days later and no problem running at 450 again. If you wanna find a great reseller with knowledge and excellent customer services, KickAssGear is your choice."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2002-03-20
5/5
"Now they have great automated e-mail order confirmation, unlike previous buyers. The only suggesting sale is optional warranty. No forcing customer for accessories or anything else. Placed order on Saturday, received tracking number for accessories I ordered on Monday (Martin Luther's day), received tracking number for Fuji digital camera on Tuesday. Received both packages on Wednesday. Camera came in retail box with all items, well protected in a box. Extra battery is original Fuji's battery. Extra memory card is brand SanDisk, not no-name generic one.
Excellent ordering experiences, shipping efficiency, packaging, accessories, and no pushy sales. Highly recommended!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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