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1/5
"Placed an order for a Nikon D90 w/ 18-200mm lens on Ebay. Come to find out there is no manufacturer's warranty with the product. I called DSN to express my concerns and they appeared to be willing to help. I eventually canceled the order and was told that I had to leave positive feedback in order to receive a refund. This is strictly forbidden by Ebay feedback extortion policy. It's been over 2 weeks now and I'm still waiting for my refund. I've called several times to check the status of my refund and everyone says the same thing "It's been processed and you should see it credited to your account today". The DSN staff seems as though they are very concerned about customer satisfaction, but there are way too many blunders with the way this company operates. It's safe to say that I will NEVER order from DSN again. They sell "Grey Market" or imported items that do not come with manufacturer warranties and do not explicitly tell customers in the product description. Is omitting information considered to be dishonest or fraudulent? You be the judge.
Granted DSN has good prices, but I don't think it is worth all the hassle it in the end. Plus what happens if there is something wrong with the product? Buy from a more reputable company like B & H, which is what I did."
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